All website details, including prices, are subject to change. Any relevant changes will be notified to the purchaser on receipt of an order at which time the purchaser will be offered the opportunity to amend or cancel the order.
The Chelsea Gardener will do its utmost to provide your specific choice of colour/material/fragrance. However we reserve the right to supply an alternative product of equivalent type and value if otherwise unavoidable. The purchaser will be notified of any substitutions made and will be offered the opportunity to amend or cancel the order at such time.
If you wish to cancel your order before it has been processed or dispatched, please contact our Online Customer Services Team on 0207 352 5656 or by email to firstname.lastname@example.org
We offer a refund or replacement policy for any item delivered that is not as described and/or is not of merchantable quality or fit for purpose.
We also offer a refund if goods are unwanted and returned in merchantable condition within 30 days of purchase.
We must be notified within 24 hours of delivery if goods arrive damaged in any way. All products will be checked before dispatch to ensure that they are in the best condition when they reach your or the recipient.
These terms and conditions do not affect your statutory rights as a customer.