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The Chelsea Gardener
Phone020 7352 5656
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Vacancies at The Chelsea Gardener

This is a very exciting and unique time to join our established team at our flagship store The Chelsea Gardener in Sydney Street SW3, which first opened its doors in June 1984.

We are now recruiting for 2 full time positions for immediate start:

  •  Outdoor Plant Area Manager
  •  Houseplants Supervisor


Working hours:  average of 5 days a week, including every other weekend, from 9am to 6pm.

Salary depending on experience and skills, plus bonus incentive scheme.



The Chelsea Gardener Team
The Chelsea Gardener Team
Vacancies at The Chelsea Gardener
Houseplants Department
Houseplants Department


If you are energetic, enthusiastic, hands-on, knowledgeable, good team player and willing to learn and have fun, please do read the job descriptions below and let us hear from you if you think you are a good candidate for any of these roles:





The successful candidate will be a fully trained and experienced horticulturalist seeking the next step in their retail career. You will be passionate and highly retail orientated, with a real eye for customer service and a real leader with a ‘can do’, enthusiastic and inspirational attitude. You will not be afraid to get involved and step in, and lead by example.


Skills and Experience Required

  • Natural and strong leadership skills and the ability to motivate, inspire, manage and support the development of the team.
  • Knowledgeable horticulturalist, highly retail orientated, preferably with previous management experience.
  • Willingness to go the extra mile for our customers and for the success of the business, which may require flexible hours and over time. You will need to be able to ‘step in’ as needed
  • Excellent people and communication skills at all levels, internal and external.
  • A high degree of organisation and professionalism, especially when handling difficult situations, with a proactive approach to solving problems, and the ability to deal with issues as they arise.
  • Excellent command of English, written and spoken.
  • Outdoorsy personality and fit to work outside all year round. It is a physical job!

Duties and Responsibilities

  • Undertaking managerial responsibilities as required and supporting the Management of the business as the store Assistant Manager and being the ‘second in command’.
  • Day to day management of the Outdoor Area team: organisation and delegation of day to day tasks including maintenance, purchasing, stocking and merchandising.
  • Overseeing the buying, sales targets and performance of Shrub, Bedding and Outdoor Pots departments.
  • Responsible for making sure all customer enquiries are replied and dealt with, and ensuring the administration of all outdoor departments is up to date.
  • Constantly finding ways of improving the outdoor departments and motivating the staff to achieve agreed company objectives.
  • Driving performance, maximising commercial potential and contributing to the success of the business overall
  • Hands-on approach, being directly involved with physical activities and leading by example.
  • Ensuring that the Outdoor Plant Area operates within Health&Safety legislation and following Company’s ethos, rules, policies and procedures in place.
  • Promoting staff ownership and accountability and creating positive and enjoyable working environment.



Skills and Experience Required

  • Be highly retail/sales orientated to meet you targets.
  • Offer an excellent customer service (helpful, polite, patient, friendly, reliable and organised)
  • Have a good horticultural knowledge, especially on indoor plants in order to offer the best advice to customers, buy the right products and keep an excellent maintenance and minimum wastage.
  • Be very organised and have excellent Admin skills to keep up to date all your customer sales enquiries, customer deliveries, purchase orders and invoices.
  • Have good display and merchandising skills.
  • Be focused, proactive and offer new initiatives to improve the service and business.

Duties and Responsibilities

  • Meeting the sales targets for the Department, which include Indoor plants and Conservatory pots. Targets are broken down weekly, monthly and yearly
  • Purchasing according to budget&target and customer’s needs. The purchasing will include searching and liaising with existing and new suppliers.
  • Identifying customer’s needs and trends in order to offer the right products at the right time.
  • Merchandising and maintenance. This includes developing attractive displays to increase sales, and ‘eye catching’ displays to maintain the high quality and reputation of the business. The maintenance will require excellent plant knowledge in order the minimise the wastage and keeping the area neat, tidy and attractive at all times.
  • Excellent customer service. This will be the key skill across all responsibilities and tasks. It involves excellent advice on plants and products, and a friendly, polite and helpful approach with customers and colleagues.
  • Following policies, rules and procedures in place. This requires being highly organised, having good management time skills, and excel admin and communication skills.
  • Organising staff training within your department.



If you think you can full fill these requirements, we would love to hear from you. Please email us a cover letter with your CV to


Contact Us

Contact Us

125 Sydney Street, London, SW3 6NR

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